Privacy and T&C
Privacy Policy
At IRON OX Active Wear, your privacy is important to us. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data when you interact with our website and services.
Information We Collect
We may collect personal information including your name, email address, phone number, shipping and billing address, payment details, and order history when you make a purchase or interact with our website. We may also collect non-personal information such as browser type, device information, IP address, and website usage behavior to improve our online shopping experience.
How We Use Your Information
Your information is collected and used for the following purposes:
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Processing and fulfilling your orders
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Providing shipping and delivery updates
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Managing customer support requests
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Improving website performance and user experience
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Sending promotional offers, updates, and marketing communication (with the option to unsubscribe)
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Preventing fraudulent transactions and maintaining website security
Data Protection
IRON OX Active Wear implements industry-standard security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration. Payment transactions are processed through secure third-party payment gateways and are encrypted for maximum security.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted service providers such as payment processors, logistics partners, and technology providers strictly for order fulfillment and operational purposes.
Cookies
Our website may use cookies and similar technologies to enhance browsing experience, remember customer preferences, analyze website traffic, and improve functionality. Users can disable cookies through browser settings if preferred.
Your Rights
You may request access, correction, or deletion of your personal information by contacting our support team. You may also opt out of promotional emails at any time.
By using our website, you agree to the practices outlined in this Privacy Policy. IRON OX Active Wear reserves the right to update this policy as required, with changes posted on this page.
Terms and Conditions
Welcome to IRON OX Active Wear. By accessing our website and purchasing our products, you agree to the following terms and conditions.
Product Availability
All products displayed on our website are subject to availability. We reserve the right to discontinue, modify, or update products, pricing, and specifications without prior notice.
Pricing & Payments
All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. Payments must be completed through approved payment methods available on our website. Orders will only be processed after successful payment confirmation.
Shipping & Delivery
We offer shipping across India. Delivery timelines are estimated and may vary depending on location, courier service availability, or unforeseen circumstances. IRON OX Active Wear is not responsible for delays caused by courier partners, natural events, or incorrect delivery details provided by customers.
Order Accuracy
Customers are responsible for providing accurate personal, billing, and shipping information during checkout. We are not liable for delivery failures caused by incorrect or incomplete information.
Returns & Exchanges
Products may be eligible for returns or exchanges only as per our return policy. Returned items must be unused, unwashed, and in original condition with tags intact. Requests beyond the specified return window may not be accepted.
Product Representation
We strive to display product colors, sizes, and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, and manufacturing processes.
Intellectual Property
All website content including logos, product images, designs, text, graphics, and branding elements are the exclusive property of IRON OX Active Wear and may not be copied, reproduced, or used without prior written permission.
Website Usage
Users agree not to misuse the website, attempt unauthorized access, interfere with operations, or engage in fraudulent activity.
Limitation of Liability
IRON OX Active Wear shall not be held liable for indirect, incidental, or consequential damages arising from website use, purchase transactions, or product usage.
Policy Updates
We reserve the right to update these terms and conditions at any time. Continued use of the website after updates constitutes acceptance of revised terms.